Jdrbet Privacy Policy — How We Protect Your Information
User privacy is a priority at jdrbet. This page clearly explains what information we collect, why we collect it, and how it is protected.
Updated: January 2026
Information We Collect
When you register and use the jdrbet platform, we collect several categories of information to ensure our services operate safely and efficiently:
Full name, date of birth, phone number, email address, and the password you provided during registration.
Malaysian bank account details, account holder name, and transaction records in MYR (RM), including deposits and withdrawals.
Device type, operating system, browser version, IP address, and screen resolution are collected automatically for technical and security purposes.
Game session records, pages visited, access times, in-platform actions, and betting records associated with your account.
Why This Information Is Collected
Jdrbet uses the information collected solely for purposes related to delivering this platform's services to Malaysian users. The primary purposes are as follows:
- Identity verification and account security: Ensuring every account is held by a verified individual aged 18 or above, and preventing unauthorised access.
- Transaction processing: Verifying and processing deposits and withdrawals in MYR via local payment methods such as FPX and Touch 'n Go eWallet.
- Service improvement: Analysing aggregated (not individual) usage data to understand how users interact with the platform and to make relevant improvements.
- Service communications: Sending important notifications related to your account, transactions, or policy changes that require your attention.
- Legal compliance: To comply with applicable laws and regulations in Malaysia, including requests from legitimate authorities where required.
We do not use your personal information for third-party advertising without your consent.
Cookies & Tracking
The jdrbet platform uses cookies — small text files stored on your device — to keep core platform functions running smoothly. The cookies we use include:
- Session cookies: Keeps you logged in throughout your active session so you don't have to sign in again every time you navigate to a new page.
- Preference cookies: Saves your preferred language and display settings for a more consistent experience.
- Internal analytics cookies: Collects anonymised usage data for the purpose of monitoring the platform's technical performance.
You may disable cookies through your browser settings, though doing so may affect certain platform functions. We do not use third-party cookies for external advertising.
Data Storage, Security & Sharing
Storage & Security
All jdrbet user data is stored on servers protected with SSL encryption, meaning any information transmitted between your device and our servers is encrypted and cannot be accessed by unauthorised parties during transit.
Account passwords are stored in encrypted (hashed) form — meaning we cannot read your original password. Transaction records and account information are retained for as long as your account is active, and for a period required by legal compliance obligations after account closure.
Internal access to user data is restricted to staff who require it to carry out their service duties only.
Sharing with Third Parties
Jdrbet does not sell, rent, or distribute users' personal information to third parties for commercial purposes. However, there are limited situations where information may be shared:
- Payment processor: MYR transaction details are shared with payment service providers (such as banks or FPX operators) solely for the purpose of processing your transactions.
- Legal obligations: Where required by Malaysian law or a valid court order, we may be obligated to disclose certain information to the relevant authorities.
- Platform protection: In cases of suspected fraud or misuse, relevant information may be shared with the appropriate security agencies.
User Rights & How to Contact Us
Right to Access, Correction & Erasure
As a jdrbet platform user, you have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal information we hold about you. Submit your request by emailing our support team.
- Right to Correction: If you believe the information we hold about you is inaccurate or out of date, you may request a correction through your account settings or by contacting support.
- Right to Erasure: You may request the deletion of your account and personal information, subject to the minimum retention period required by law. Once your account is closed, your data will be deleted or anonymised within a reasonable timeframe.
- Right to Restrict Processing: In certain circumstances, you may request that we restrict how your information is processed while an investigation or appeal is pending.
Privacy Policy Updates
Jdrbet reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated to registered users via email or an in-platform notice. The latest version of this policy will always be available on this page, along with the most recent update date. Continued use of the platform after any policy changes take effect will be considered your acceptance of the updated policy.
Contact Support
For any enquiries, requests or complaints regarding your data privacy on the jdrbet platform, please contact us by email at [email protected]. You may also refer to FAQ page our FAQ for answers to common questions about privacy and account security.